Let’s get you set up.

• Choose Based on an answer · Pro under Send events to, choose one dropdown or multiple-choice question, and select a calendar for each answer you want to route.
• Choose whether blank or unmapped answers should skip event creation or use an explicit fallback calendar.
• Routing replaces the fixed calendar selection. Each submission creates an event on only the matched destination, using that calendar's timezone.
• In Setup Doctor, preview a sample answer or the latest response before saving. A preview does not create an event.
• Renaming the question keeps its routes. Removing the question, changing a routed answer, or losing calendar access stops creation until the rules are repaired.
• If Pro expires, routing pauses. Restore Pro or turn routing off and save a fixed-calendar configuration. Existing events are not moved.

Example: Downtown sends to the Downtown calendar; Online sends to the Virtual appointments calendar.

• Free users can connect one form workflow and events are created on one selected calendar.
• Pro users can select multiple calendars for workflows that need the same event copied to more than one calendar.
• If a calendar is missing, confirm your Google account has access to view and edit that calendar.

Example: Main Office Calendar, Volunteer Schedule, Class Calendar

• Choose a form question when the title should come from each response.
• Choose Respondent's Email when the event title should be the submitter's email address.
• Choose Fixed value when every event should use the same title.
• If left blank, Form2Cal uses New Event and Setup Doctor shows a warning.

Example: Consultation Request, New Appointment, Respondent's Email

• Use a Google Forms date question when possible. It is the cleanest and least error-prone option.
• Choose Fixed value only when every event should use the same fixed date.
• If you use a fixed date, use the date picker shown by Form2Cal.
• Make the mapped date question required and available on every relevant form path. If a submission leaves Event Date empty, Form2Cal skips event creation even when its routing answer matches.
• Date-formatted dropdown or multiple-choice answers also work when all options are valid dates. Prefer an unambiguous format such as 2030-02-01, and check the preview.

Example: Appointment Date, Event Date, Start Date

• Leave it blank for a single-day event.
• For all-day events, the end date controls the final day shown on the calendar.
• For timed events, combine End Date with End Time when an event crosses into another day.

Example: Conference End Date, Trip Return Date, Last Day

• If you leave Event Time blank, Form2Cal creates an all-day event.
• Use a Google Forms time question for the most reliable timed events.
• If you use Fixed value, use the time picker shown by Form2Cal.

Example: Start Time, Appointment Time, Class Time

• Leave it blank when a default one-hour timed event is acceptable.
• Use it with Event Time when the form collects both a start and end time.
• If End Time is earlier than Event Time, check whether you also need an End Date.

Example: End Time, Finish Time, Session Ends

• Choose a form question when every response has a different room, address, or location.
• Choose Fixed value when every event happens in the same place.
• Leave it blank if the location does not matter for this workflow.

Example: Room 204, Main Office, 123 Main Street

• Choose Respondent's Email when the person who submitted the form should be invited.
• Choose a form question when the response includes one or more guest email addresses.
• Choose Fixed value for fixed guest emails. Separate multiple emails with commas.
• Use valid email addresses. Invalid guest emails can stop the event from being created correctly.
• Invited guests may see the same event on their own calendars. That does not mean routing created a second event. Leave Guests blank if you want no attendee invitations.

Example: student@example.com, staff@example.com

• Select the fields that help you understand the event later.
• Good description fields include notes, phone number, request type, quantity, or special instructions.
• You can select multiple fields. The answers are added line by line in the event description.

Example: Notes, Phone Number, Special Instructions

• Use this for virtual appointments, office hours, interviews, or remote classes.
• This is a Pro feature and is disabled on the free plan.
• Guests added to the event will receive the event with the Meet link included.

Example: Virtual consultation, online tutoring, remote meeting

Open Setup Doctor and check Event Date, calendar edit access, and any routing warnings. With routing enabled, an answer without a route may intentionally skip creation. After saving, submit a new response and choose Check result. Saving or running a preview alone does not create the real submission event.

The response must contain a value for the question mapped to Event Date. Make that question required, and check that form sections do not bypass it. Routing chooses a calendar; it does not supply a missing date. Submit a new response with the date filled in after correcting the form.

Check Guests first. If your email or Respondent’s Email is selected, Google Calendar may show an invitation copy on the guest’s calendar as well as the destination calendar. Open the event and check its organizer and guest list. Leave Guests blank and save if you want no invitations on future submissions; existing invitations are unchanged. If neither calendar entry is a guest copy, contact support with the submission time and destination names.

Use a Dropdown or Multiple choice question, then reopen Form2Cal after adding it. Only calendars you can edit are listed. If a saved question, answer, or calendar is marked unavailable, repair the route in Configure and save again.

Review the submitted answer, its assigned calendar, and For all other answers. Blank answers and answers without a calendar follow that setting. Assign a calendar to the answer if it should have its own destination, preview it in Setup Doctor, then save. Earlier responses are not automatically replayed.

Expand the account details at the top of Form2Cal and choose Already paid? Check Pro access. Check that you purchased using the displayed Google account. If access remains unavailable, contact support with the checkout email and receipt; do not buy again to troubleshoot. Review and save your feature settings once Pro is active.

Red means the configuration cannot work yet and Save is blocked. Open each red item, select Fix, and run Test my setup again after correcting the setting.

Map Event Time if you want a timed event. Leaving Event Time blank creates an all-day event.

Turn on Collect email addresses in Google Forms, then submit another test response.

Use valid email addresses only. If there are multiple emails, separate them with commas.

Confirm you are on Pro and that Add Google Meet link is checked before saving.

Use Google Forms Date and Time questions when possible, then run Test my setup to review the exact start and end before saving.